계정
가입, 로그인, 프로필 설정, 계정 종료 및 신원 기본 사항.
도움말 (12)
How do I create a Cinoslots account?
Sign up takes under 30 seconds — email, password and a checkbox. No KYC required to start playing.
When do I need to verify my identity (KYC)?
Most players never KYC. We trigger it for large withdrawals, suspicious activity or regulatory requirement.
I forgot my password — how do I recover access?
Click 'Forgot password' on login. We email a one-time secure reset link valid for 60 minutes.
Can I have more than one Cinoslots account?
No. One account per person, household and IP. Multi-accounting voids bonuses and may forfeit balances.
How do I close my Cinoslots account?
Two routes: instant self-service close in Settings, or contact support. Self-exclusion is the safer choice if gambling is the issue.
How do I change my password?
Settings → Security → Change password. Old password + new (12+ chars, must reach Strong) + 2FA code if enabled.
Can I display my balance in USD instead of BTC?
Yes — the display currency is independent of your active wallet currency. Switch any time from the header.
How do I change my email address?
Settings → Security → Change email. Both old and new addresses must confirm the change for security.
Confirmation / reset emails aren't arriving — what now?
99% of missing emails are spam-filtered. Whitelist [email protected] and check promotions tab.
What's the difference between my username and display name?
Username is permanent and used for login. Display name appears on leaderboards and live feed — change it any time.
What happens if I don't log in for a long time?
Accounts inactive for 12 months show a warning banner. After 24 months we may apply a small dormancy fee per Terms.
How do I control which notifications I get?
Profile → Preferences → Notifications. Granular toggles per channel (email, push, in-app) and category.