Which documents are accepted for KYC verification?

Document tiers

Cinoslots uses a tiered KYC model. Most players never need to verify; when verification is triggered, the level depends on the trigger.

Tier 1: Basic verification

Required when: cumulative withdrawals exceed 10 BTC equivalent, or specific risk flags trigger.

• Government-issued photo ID (any one):
  • Passport (preferred — shows clearly)
  • National ID card (front + back)
  • Driver's license (front + back)
• Selfie liveness check — short 5-second video of you turning your head; we use third-party liveness software (Onfido / Veriff) to confirm you're real and not a deepfake

Tier 2: Intermediate

Required when: a single withdrawal exceeds 5 BTC, or geo-IP / behavior flags warrant further scrutiny.

Tier 1 documents plus:

• Proof of address (any one, dated within last 90 days):
  • Utility bill (electricity, gas, water — not internet/phone)
  • Bank statement
  • Tax document
  • Government correspondence
  • Not accepted: handwritten letters, screenshots only, anything older than 90 days

Tier 3: Enhanced (Source of Funds)

Required when: deposits exceed $50,000 in 30 days, single withdrawal over $100K, or compliance review for unusual patterns.

Tier 1 + 2 plus:

• Source of funds proof (one or more, depending on amount):
  • Recent payslips (3 months)
  • Tax return
  • Wallet history showing the origin of crypto deposits
  • Sale-of-property documentation
  • Inheritance / gift documentation

How to upload

1. Profile → Verification — the page tells you exactly which tier you're being asked for and which documents are missing
2. Click Upload for each
3. JPG, PNG or PDF accepted
4. Maximum 10 MB per file
5. We support multiple files per category

Document quality

For fastest processing:

• All four corners visible
• In focus, no glare
• Color (not black-and-white)
• Same name across all documents (or explain mismatches in the notes field)
• Same address on proof-of-address as recorded with us (if not, we'll ask you to update first)

Privacy

Documents are encrypted at rest with AES-256, accessible only to our compliance team, and deleted automatically 5 years after account closure per our KYC Policy. We never share with third parties unless legally compelled.

Languages

Documents in English, Türkçe, Russian, Spanish, French, German, Portuguese, Japanese, Chinese, Arabic and Italian are processed natively. Other languages may require translated copies (we accept self-translation for non-critical docs).